The Research and Development team has the
International Standard of ISO9001:2000 certification as part of its on-going
commitment to provide high quality in IT-related systems, whereas the data
centres has the International Standard of ISO27001, ensuring that the team
maintains the best practice in information security management system.
The software development team participated in the Capability Maturity Model
Integration (“CMMi”), one of the world’s best integrated approaches to process
improvement. The team achieved a Level 3 assessment in 2009, a distinction
shared by a select few companies in Malaysia.
WRC was certified with the Quality Management System Standard ISO 9001:2008 as
part of the on-going commitment to provide high quality customer service.
Regular customer satisfaction surveys were conducted in 2009 to ensure that we
maintain high service standards for customers.
